Refund & Cancellation Policy

Last updated: 2026

1. Digital Wallet Top-ups

Wallet balance recharges are credited instantly and are non-refundable once successfully updated.

2. Failed / Deducted Payments

If money was deducted from your bank but not added to your wallet, payment gateways reconcile and credit the wallet or reverse the funds within 24-48 hours. Auto-refunds by banks typically take 5-7 business days.

3. Support

For transaction issues, email us at support@printportal.website with your Transaction ID (TXN ID).